At shah technologies solution (shah computers), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, purchase products, or interact with our services.
By using our website www.shahtechsolution.com, you consent to the practices outlined in this policy.

1. Information We Collect

a) Personal Information

We may collect personal details that you provide when creating an account, placing an order, or contacting us, including:

• Full name
• Email address
• Phone number
• Billing & delivery address
• Payment method details (processed securely by third-party providers)

b) Non-Personal Information

We also collect automatic data such as:

• IP address
• Browser type
• Device information
• Pages visited & time spent
• Cookies data

This helps us improve website performance and user experience.

2. How We Use Your Information

We may use your information for:

• Processing and fulfilling orders
• Improving our website and services
• Customer support and communication
• Fraud prevention and security monitoring
• Sending order updates, promotional offers, and service notifications (you may opt out anytime)

3. Sharing of Information

We do not sell or rent your personal information.
We may share data only with trusted third parties when necessary, such as:

• Courier & delivery partners
• Payment gateways (e.g., M-PESA, Visa, Mastercard)
• IT service providers (hosting, analytics, security tools)

These partners are required to protect your information and use it only for the intended purpose.

4. Data Security

We implement strong security measures to protect your data, including:

• Encrypted payment processing
• Secure server infrastructure
• Regular website updates and monitoring

While we take all reasonable steps to safeguard your information, no system is completely secure. Users are encouraged to use strong passwords and keep login details confidential.

5. Cookies & Tracking Technologies

Our website uses cookies to:

• Improve site functionality
• Remember your preferences
• Analyze traffic
• Enhance shopping experience

You may choose to disable cookies in your browser settings, but some features may not function properly.

6. Your Rights

You have the right to:

• Access your personal information
• Request correction or deletion
• Opt out of marketing emails
• Request clarification on how your data is used

To exercise these rights, contact us at:
? info@shahtechsolution.com

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites. We recommend reading their privacy policies before providing personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Any changes will be posted on this page with the updated revision date.

Last updated: [12/03/2025]

9. Contact Information

For questions or concerns about this Privacy Policy, contact us:
? info@shahtechsolution.com
? +254 7113219859